Objective:By analyzing the data of the calls to the “Xinxinyu” psychological hotline of the Wuhan Mental Health Center from February 4, 2020 to February 24, 2020, we summarize the changes of the masses’ psy-chological states during the corona virus disease 2019 (COVID-19) epidemic.
Methods:Data were collected through the consultation information registration form, and analyzed by quantitative methods.
Results:There was an inclusion of data of 2653 people for data analysis, that anxiety and depression accounted for 33.5% and 10.9% respectively; 54.3% worried about being infected; 24.3% had a consultation of psychological crisis engendered by the COVID-19 pneumonia; and 32.5% enquired the means of purchasing psychotropic drugs. As time changes, the number of people with anxiety and depression decreased and there was a similar trend in fear of becoming infected. The number of psychological crisis engendered from enquiries of pneumonia prevention had gradually decreased, while the number of people asking about the way to buy psychotropic drugs had gradually increased, and the demand for solving actual problems during the epidemic had increased. The state of psychological crisis did not change significantly over time.
Conclusion:During the epidemic, the psychological state and the focus of attention of the public were particularly distinguishing, and they changed with time and therefore deserved attention. The focus of psychological intervention measures should also be adjusted accordingly.