Objective: To explore the influencing factors of using digital diagnosis and treatment products in the elderly.
Methods: Phenomenological research method was used to conduct semi-structured interviews on the acceptance and use of digital diagnosis and treatment products among 15 elderly people in the community, and the interview data were analyzed by the Colaizzi seven-step analysis method.
Result: The three stages of the elderly using digital medical products mainly include motivation generation, action generation, and action maintenance. Demand is the basis of motivation. In the transition from motivation to action, personal resources (including the dependency of offline medical channels and self-efficacy) and environmental factors (including recommendation from children or relatives, external publicity and introduction, and help from others) are important influencing factors. The elderly use experience (including the feelings of the product function and operation difficulty) will affect the subsequent motivation and behavior.
Conclusion: In order to promote the use of digital diagnosis and treatment products by the elderly, it is necessary to understand the needs and motivation of the elderly. Subsequently, we need to provide them with targeted promotion strategies, strengthen publicity as well as help and guidance, and promote the transition from motivation into action. In order to maintain the usage behavior of the elderly, it is necessary to develop more suitable products for them so that they will have a good user experience.
JI Yinyin
,
SHEN Changyi
,
BAI Li
,
GAO Yining
,
FANG Yuan
,
FENG Ying
,
LI Xia
. A Qualitative Study on the Influencing Factors of Using Digital Diagnosis and Treatment Products Among the Elderly[J]. Psychological Communications, 2023
, 6(1)
: 17
-24
.
DOI: 10.12100/j.issn.2096-5494.223005
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