网络检索来访者（patient targeted googling,PTG）是指卫生专业人员通过搜索引擎、社交平台等网络途径获取来访者相关信息的行为。在精神心理服务领域,专业人员检索来访者的行为因其复杂的伦理问题广受争议：一方面,PTG可能侵犯来访者隐私,破坏治疗界限、影响治疗关系;另一方面,PTG可以帮助评估和筛查来访者,也可以在关键时刻保障来访者安全,增强来访者安全性。因此,进一步研究精神心理服务领域的PTG现象并制定相应伦理标准和决策程序,对规范和管理专业人员的PTG行为至关重要。
Patient targeted googling (PTG) is the behavior of obtaining patient-related information through search engines, social platforms, etc. In the field of mental health services, PTG is widely disputed because of its complex ethical issues: on the one hand, PTG may violate patient privacy, undermine treatment boundaries, and affect treatment relationships. On the other hand, PTG can help to evaluate and screen patients, and also, at critical moments, ensure patient safety. Therefore, it is essential to research further on PTG in the field of mental health services and to establish corresponding ethical standards and decision-making procedures for the purpose of regulating and managing the PTG behavior of professionals.
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